Car towed in El Paso?
Here’s how to get it back.
Call directly
El Paso Tow/Impound Info
Call for vehicle lookup and tow info.
How to get there
Of El Paso Municipal Vehicle Storage Facility
11615 Railroad Drive El
Estimate your fees
Payment: Contact for accepted payment methods
Estimates based on published rates. Actual fees may vary.
Before you go
Documents: if you are not the legal, registered owner (on the title) of the vehicle you wish to pick up (if you are acting as an agent for the owner).
Payment: Call ahead to confirm accepted payment methods.
TimeLimit: Storage fees accrue daily. Retrieve as soon as possible.
Fees: Storage: $39.99/day.
Parked in a private lot?
Check for tow-away signs at the location where your car was parked. Signs must display the tow company name and phone number.
Know your rights
Texas Occupations Code 2308 governs private property towing. Signs required at each entrance/exit (18x24 inches). Tow hearing available within 14 days through Justice of the Peace courts.
Your towing rights in El Paso
Texas state law protects vehicle owners
🪧Signage Requirements
Signs must be clearly visible, facing the public roadway, placed at each entrance. Must include 'Unauthorized vehicles will be towed at vehicle owner's expense' and the tow company phone number. Lettering must be at least 2 inches tall.
🚗Right to Retrieve
Owner can retrieve the vehicle if they arrive before it leaves the property. Drop fee (max 50% of tow fee) applies if vehicle is already hooked up.
🏢Private Property Rules
Property owner must post compliant signs before towing. Vehicle must be on the property for the tow to be valid. Tow companies must have a Vehicle Storage Facility (VSF) license from TDLR.
📝How to File a Complaint
File complaints with the Texas Department of Licensing and Regulation (TDLR) at (800) 803-9202 or online at tdlr.texas.gov.
Source: TX Occupations Code Ch. 2308, TX Transportation Code §545.305
Parked somewhere else?